FAQs / Help
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. Please present this when you arrive at the museum’s Entrance. If you are unable to print this out, please show it on your mobile device on arrival.
Beamish Unlimited Passes are collected from the museum Entrance on the day of your first visit (they cannot be sent out in the post). Please bring your confirmation email, containing your unique Booking Reference Number.
Under 5s are admitted free during the day and do not require an Unlimited Pass.
Passes are valid for 12 months from the date of purchase.
Unlimited Passes are non-transferable and must only be used by the visitor(s) in whose name the Pass was purchased.
Tickets bought online for evening events, including Halloween and Christmas, will be emailed to you. Please bring your email containing your unique Booking Reference Number and barcode for admission to the event.
Tickets for evening events are non-refundable and cannot be transferred to an alternative date or event. Please see the website for details of prices, age limits, etc. Beamish Unlimited Passes cannot be used for evening events.
If you don’t receive your order confirmation email, please, after checking your junk/spam email folder, contact us on tel. 0191 370 4000 or email: email@example.com.
If you lose or forget your Pass, please bring along a form of ID with you on your visit and our Entrance Team will search for you on the museum’s membership database. We will be able to issue you with a replacement pass once we have found you on the system.
Beamish Unlimited Passes can be bought in person at the museum’s Entrance.
Evening Event tickets can also be purchased at the Entrance, subject to availability, but please note they are usually sold out well in advance of the event.
If you have a query about your ticket, please tel. 0191 370 4000 or email: firstname.lastname@example.org.
Full terms and conditions are available at http://www.beamish.org.uk/terms-and-conditions/.
Thanks for buying tickets and supporting Beamish, The Living Museum of the North. Beamish is a charity so income from ticket sales, as well as catering and retail outlets, helps us to preserve the region’s heritage for future generations.
We hope you enjoy your visit!